How to Start the Referral Process?

Initial Contact:
 
Reach out to us through phone, email, or our website to begin the referral process. We will respond promptly to guide you through the next steps and answer any questions you may have.
 
Referral Form:
 
After our initial contact, we’ll ask you to complete a Referral Form. This form helps us gather important details about your or your loved one’s care needs, medical history, and any special requirements, allowing us to tailor our care to meet your exact needs.
 
Assessment and Consultation:
 

Once we receive the referral form, we’ll schedule an assessment and consultation with you. One of our experienced Nurse Managers will discuss your care requirements, including medical needs, daily living support, and preferences. This helps us get a clear understanding of how best to support you or your loved one.

For self-funded clients, we’ll provide a quotation for the care services after the assessment. We work hard to ensure the care we propose fits within your budget, whether funded privately, through a personal health budget, or direct payments.

Creating a Tailored Support Plan:

Based on the assessment, we’ll work with you to develop a personalized support plan that reflects your needs and goals. This plan will include clinical care, emotional support, and daily living assistance, ensuring that you or your loved one receives the best care possible, aligned with your lifestyle and preferences.

Client-Specific Training:

We believe in the expertise of our team. All our staff undergo Client-Specific Training to ensure they are fully prepared to meet your unique needs. This includes training in specialized areas such as tracheostomy care, epilepsy management, mobility assistance, mental health support, and more. Additionally, our team is trained in infection control, moving and handling, and other essential care practices.

Ongoing Support and Monitoring:


Once care is in place, we will continue to monitor your progress. Our Nurse Manager and clinical team will check in regularly to ensure that the care is meeting your evolving needs. If adjustments are needed, we will update the care plan accordingly. We maintain open communication with you and your family to ensure you are always fully supported.

Make a Referral

Complex Care at Home

Avengers Prime Care support to the most clinically complex clients in the community, led by a team of nurse managers who have manageable caseloads – we want our team to give the time to work with our clients and make a difference.

 

Make a Referral

To learn more or discuss your needs informally, call 01622-924100 or fill out the form below. 

An Avengers Prime Care team member will get in touch.

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